- #Dish tv forced software upgrade error how to
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Some advanced tech guys even ask me to enter a code at Hello screen.
#Dish tv forced software upgrade error manual
The manual reading tech guys would normally tell me to unplug the cord, check cable connection, push reset button. I called Direct TV and explained that every time they release a new software for D12 the receiver stops working. Three months later my new receiver from Direct TV D12 is having the same issue because they have just released a new software, 1071, and forced it to download.
#Dish tv forced software upgrade error full
They just come up with lame excuses and send you back to the store knowing full well that these are "leased" units and are not subject to return. Don't they get it that THE RECEIVER DOES NOT GET ANY INPUT FROM THE REMOTE? Why not just admit the software fault and recall these units. Instead every bozo that comes on the line asks you to unplug the receiver for a minute, check the connections, hold the card in your hand.
#Dish tv forced software upgrade error how to
The least they could have done it is suggest how to clear this error message once you get your signal for about 10 minutes (mine is 92-96). I should have just asked these Direct TV bozos to send me another D11 in the next week or so and never bothered buying a new one not to miss my weekend shows. Best Buy spells out on the box that it can only be returned to Direct TV. They pretend to have never heard about this problem and advised that I return the box to Best Buy. Installed it, accepted the download and it went on this error cycle. Just purchased a D12-300 from Best Buy to replace my D11 that stopped working. Call and ask for help only to be told by every rep I've spoken to the same instructions that DO NOT WORK.Same here. It's all lies and I am sick and tired of having to 1.
I've called numerous times and just like everyone else I am told to "CLEAR CACHE AND COOKIES THEN UNISTALL AND RE-INSTALL AND IT WILL WORK FINE". How is it that Direct TV has gone this long, heard thousands of complaints and still does NOTHING to fix this? I've only been with Direct TV for 3 months and the "INSTALL PLAYER ISSUE" is no joke, it's not funny anymore and the Customer Service reps have no clue how to fix it or help us. I had DISH for 10 years and NEVER had a problem like this. I want to make sure this issue does NOT go away until Direct TV actually fixes it. If Direct TV refuses to acknowledge it, repair it and allow it's customers to enjoy watching programs on pc's or tablets, do they just NOT CARE ABOUT US, THEIR CUSTOMERS? I pay a lot of money for the service but I am still forced to pay HULU, NETFLIX and CBS in order to watch my tv shows/movies on my laptop. This is affecting all of us and we've all tried different browsers with no resovle and this is a known issue that has been a problem for years. It is the most frustrating, annoying and irritating thing I have ever had to deal with for a simple player that Direct TV knows is a huge problem and cannot spend the time for a single programmer to fix? If these "intelligent" tech support people cannot get the CISCO PLAYER to work, try something different! This is not a new problem, this is not a glitch, this is not isolated to a few customers, this is not a PC or MAC issue, this is not a Firefox, IE, Google Chrome issue this is a DIRECT TV issue. I see how old these posts are and it is really sad that even 6-7 years later Direct TV's Player is in no way working and has yet to be fixed. DIRECT TV PLAYER INSTALL, UNISTALL, REINSTALL.PROBLEM NOT FIXED!!
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